At Ascend AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information

• Name, email address, phone number, and other contact details

• Payment info (if applicable)

1.2. Usage Data

• IP address, browser, device info

• Interaction details like pages visited and time spent

1.3. Submitted Content

• Anything you submit via forms, chats, or uploads

2. How We Use Your Information

• Provide, personalize, and improve services

• Process payments and manage your account

• Communicate updates, promotions, and support

• Analyze usage to improve AI systems

• Ensure security and comply with laws

3. How We Share Your Info

• With trusted service providers (e.g. payment, hosting)

• When legally required (e.g. court orders)

• If we merge, sell, or restructure

We do NOT sell your data.

4. Data Security

We use encryption, secure servers, and access controls to protect your data. No system is 100% secure, but we take every reasonable step.

5. Cookies & Tracking

We use cookies to:

• Improve user experience

• Track performance and usage

• Personalize content

You can manage or disable cookies in your browser.

6. Your Rights

Depending on your location, you may have rights to:

• Access or export your data

• Request correction or deletion

• Opt-out of marketing
  To make a request, email contact@ascendaico.com.

7. External Links

We may link to third-party websites. We're not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect information from users under 13.

9. Changes to This Policy

We may update this Privacy Policy. Updates will be posted here with a new date.